For more than 35 years, we have helped families and professionals settle into Switzerland — with listening, trust, and a commitment that stays personal.
Founded in 1990 by Catherine Burrus, Welcome Service was built to bridge the gap between global ambition and local stability for those moving to Switzerland.
In a digital world, we believe the best Swiss relocation services are built on human relationships. This philosophy is now championed by Catherine's children, Laetitia Papilloud and Guillaume Bédat, ensuring continuity of personal, attentive expat support.
We don't process applications — we walk alongside families through real life transitions. Every client is welcomed into our tradition of Swiss excellence.
Managing Partner
Managing Partner
Relocation is more than logistics — it is a life transition. Since 1990, our family-owned Swiss relocation agency has provided the discretion and stability required for seamless immigration to Switzerland.
Finding a perfect home through dedication and local expertise.
Personalized integration support, from entrance inspection to bank account opening, ensuring you feel at home.
Finding the right educational path within Switzerland's private, public, and international institutions.
Temporary solutions while searching for a permanent home.
Guided tour and in-depth look at your future neighborhood, led by our experts.
Coordinating international logistics and household relocation with care and precision.
Helping families and teams understand how Swiss life and work really function — so the move feels natural from week one.
Managing the closure of Swiss residency with administrative precision.
Coordinating international assignments across the globe via our established EuRA network.
A senior-led, end-to-end relocation for leadership hires — from work permit to family integration, handled by one dedicated team.
Technology
Thanks to our REX Portal, your relocation becomes entirely digital. HR managers, mobility teams, and expatriates each have real-time access — saving time and ensuring complete transparency.
Your personal dashboard at your fingertips. View your consultant, upcoming tasks, and request support — anytime, anywhere.
Every appointment — viewings, bank openings, inspections — scheduled and tracked in one place with map integration.
Authorize relocations, monitor all active mandates, and access essential data for every assignment — in real time.
Each assignee is matched with a dedicated consultant. Direct communication, progress tracking, and document sharing — all within the portal.
For HR & Mobility Managers
Authorize relocations, track progress across all active mandates, and access essential data — from a single, secure dashboard.
Our Swiss relocation network spans Western Switzerland and the German-speaking economic centres, providing expat services across all major regions.
Request a confidential consultation about relocating to Switzerland.
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